FAQ

Want an additional overview of Dining Services? Check out our media page.

Am I required to purchase a meal plan?

All resident students living in undergraduate and graduate housing are required to have a meal plan. (Husky Village is part of the University’s traditional undergraduate housing.)

  • If you are/will be living in a dorm or suite, you have already been assigned a Residential Meal Plan through Residential Life. You can view your current meal plan on your fee bill.
  • Upgrade/Downgrade Plan - if you decide that your assigned Residential Meal Plan is not the right fit, you have until end of day on Friday, September 17, 2021, to downgrade to the custom plan or value plan. You can upgrade your plan at any point during the semester. Submit your upgrade or downgrade by utilizing our change plan form. For upgrades, payment is required within 10 days to the Bursar’s Office on the first floor of Wilbur Cross.

Students living in on-campus apartments are not required to have a meal plan but can still voluntarily purchase from a variety of meal plan options that suit their needs. Check out all our meal plan options here.

What kind of meal plans are being offered?

Whether you are a student in traditional undergraduate or graduate housing, a commuter, living in an on-campus apartment, or an employee there are numerous ways to purchase food on campus. Visit our meal plans page for the most current plans and prices.

What is the best meal plan for me?

For students in dorms and suites all three meal plans are very comparable in price and offer unlimited access to the dining units. The best meal plan for you really depends on your eating habits. If you are going to swipe in a guest* for meals at the dining hall, you’re going to want to have flex passes to allow entry. Flex passes can also be used in the UC Cafes for a value meal. If you are the type of person who likes to eat on the run, you’re going to want to make sure you have some points on your account to use at our cafes and eateries around campus.

For students that are living in on-campus apartments or commuting, there are a variety of meal plan options you can voluntarily purchase:  residential meal plans (all you care to eat), Community Meal Plan (a set number of dining hall meals), or a cash/point account (declining balance). View all these options here.

*SWIPING IN GUESTS FALL 2021: The only guest you will be allowed to swipe into the dining hall with a Flex Pass is another UConn student. No other outside guests are allowed. You are not able to swipe in another UConn student that is in isolation or quarantine, during campus-wide quarantine periods,  or into a quarantine-only dining unit.  If these Flex Pass guest guidelines change at any point during the semester, we will inform the campus community. Please make sure to follow UConn Dining on social media and through our opt-in channel on the myUConn app for updates.

I don’t live in a residence hall, what are my options for purchasing food on campus?

Many options are available to those that are not living in Residence Halls:

Debit/Credit Card - Debit/Credit cards are accepted at all our locations. Our retail locations are going cashless on August 17th, 2021, and our dining halls are going cashless on August 27th, 2021.

Husky Bucks (declining balance account) - Husky Bucks are accepted at all our locations including dining halls. For more info on how Husky Bucks can be used on and off-campus, visit here.

Voluntary Residential Plan - per semester

Community Plan – open year-round

Community Meal Plan + Points – open year-round

Community Meal Plan + Husky Bucks – open year-round

Cash Account/Points (declining balance account)  – open year-round

These plans allow for access to all dining units, and for those with points, to most retail cash operations that are owned by Dining Services.

These meal plans DO roll over from semester to semester but they are not refundable until the person graduates or leaves the UConn community (at the value they were originally purchased).


Residential Plans (ultimate, value or custom) CAN be purchased voluntarily by employees, students living in on-campus apartments, students living off-campus, UConn retirees, and local community members.

If you are a UConn student wishing to purchase a community meal plan or voluntary residential meal plan you can submit your request through our cmp/vrmp online form. See details about these plans in the "Undergrad Living On Campus" section above. These plans are semester-based.

For all others wishing to purchase a voluntary residential plan or one of the plans below, please call the Dining Services Office at 860-486-3128.


Community Meal Plan

A Community Meal Plan is sold in a block of twenty-five meals which is to be used in any of our residential Dining Units. Multiple blocks of 25 meals can be purchased at one time or one block at a time added on as needed. This plan stays open year-round. There is no limit to the amount of meals you can use each day and you may bring a guest(s) by simply debiting a meal(s). During Fall 2021 the only guests you are allowed to swipe in are other UConn students.

Current Plan Price (Fall 2021) is: 25 meals $290.00

What is the benefit of paying for a dining hall meal with a Community Meal Plan (CMP) swipe vs. Husky Bucks or Points?
Each meal only costs $ 11.60 with CMP vs. paying the meal guest rate; a dinner guest rate using points/Husky Bucks would be $16.40 vs. that same dinner with a CMP swipe-$11.60

Full-time, permanent employees: If you would like to pay for this meal plan by payroll deduction, a minimum purchase of 50 meals is required. Call our office for more information at 860-486-3128.


Community Meal Plan + Points

You can purchase a valid Community Meal Plan plus additional points. Multiple blocks may also be purchased. This plan allows access to all dining units and to most retail operations. Points may be purchased in any dollar increment: 1 point=$1 dollar. Meals and points carry over to the next semester and are refundable only when you leave the university (at the value they were originally purchased).


Community Meal Plan + Husky Bucks

Husky Bucks combined with a valid Community Meal Plan offers a discount. When you purchase a valid Community Meal Plan (25 meals for $290.00) for use in the residential dining units and pay for your food purchases in our retail operations with Husky Bucks, you will receive a 5% discount on each purchase. Please note that this discount is applied only to purchases in Union Street Market and any of our UC Café coffee shops. Off-campus locations are not included in this offer. Husky Bucks can be purchased through the One Card Office or online through the One Card office's website: www.onecard.uconn.edu


Cash Account/Points

Cash points can be used at all dining units and most retail operations owned by Dining Services.

Prices in the dining units through 7/31/2022:

Breakfast $8.55 ($6.00 children under 12)

Lunch $13.50 ($9.70 children under 12)

Brunch $16.15 ($11.65 children under 12)

Dinner $16.90 ($11.90 children under 12)

All cash point accounts that are inactive for a whole semester will be closed. Requested refunds are issued only if the student is graduating or leaving the University (at the value they were originally purchased).

What is a Flex Pass and how are they used?

Flex Passes come with each of the three resident meal plans and can be used in two ways: as a guest* pass in the dining hall or to purchase a value meal.

Flex Passes in the Dining Halls: If you are going to have a guest*, they can be admitted into the dining halls using your Flex Passes (one Flex Pass = one meal/guest).

Flex Passes in the Cafes: One Flex Pass = one value meal. Value meals include any salad or sandwich plus any bottled drink plus any bag of chips. No substitutions are allowed. Only one Flex Pass is allowed per transaction at the register however there is no limit on the number of times you can use a Flex Pass during the day. Flex passes are only valid at Bookworms (library), Beanery (Benton Museum), Market Cafe (Student Union), Up & Atom (BioPhysics Bldg), and CrossRoads (Wilbur Cross Bldg).

How Do You Check Your Flex Pass Balance: Next time you use a Flex Pass as the Dining staff member at check out for your balance.

*SWIPING IN GUESTS FALL 2021: The only guest you will be allowed to swipe into the dining hall with a Flex Pass is another UConn student. No other outside guests are allowed. You are not able to swipe in another UConn student that is in isolation or quarantine, during campus-wide quarantine periods,  or into a quarantine-only dining unit.  If these Flex Pass guest guidelines change at any point during the semester, we will inform the campus community. Please make sure to follow UConn Dining on social media and through our opt-in channel on the myUConn app for updates.

Can I use my points or Flex Passes at non-Dining Services locations?

No. Points and Flex Passes can only be used for food purchases at Dining Services’ locations. It should be noted that the chain restaurants in the Student Union (Subway and Dunkin Donuts) are not operated by Dining Services and are, therefore, not part of the meal plan.

What are points and how are they used?

Points come with the Ultimate and Value Meal Plan options (spending power: one point = one dollar). Points may be used to purchase a guest* meal in the dining hall and for purchases at most of our retail operations: UC Cafés (Beanery, Up & Atom, Bookworms, CrossRoads), Union Street Market food court, Market Cafe,  Mango, One Plate, Two Plates, Earth, Wok & Fire, and the Food for Thought Food Truck.

Points cannot be used in the Union Exchange Convenience Store (C-Store) located in the Student Union, UConn Dairy Bar, or the UConn Dairy Bar Truck. Please note: points are not accepted at Subway and Dunkin Donuts in the Student Union as they are not run by Dining Services.

If you are purchasing a guest meal in the dining hall with points, please note the meal prices below:

Prices in the dining units through 7/31/2022:

Breakfast $8.55 ($6.00 children under 12)

Lunch $13.50 ($9.70 children under 12)

Brunch $16.15 ($11.65 children under 12)

Dinner $16.90 ($11.90 children under 12)

*SWIPING IN GUESTS FALL 2021:The only guest you will be allowed to swipe into the dining hall with a Flex Pass is another UConn student. No other outside guests are allowed. You are not able to swipe in another UConn student that is in isolation or quarantine, during campus-wide quarantine periods,  or into a quarantine-only dining unit.  If these guest guidelines change at any point during the semester, we will inform the campus community. Please make sure to follow UConn Dining on social media and through our opt-in channel on the myUConn app for updates.

Where can I eat with my meal plan and how do I get in?

There are eight dining units located around campus: Whitney, Buckley, South, McMahon, Putnam, Northwest, North and Gelfenbien Commons. Dining unit descriptions can be found here. Meal hours for breakfast, lunch, and dinner are posted outside each dining unit as well as here. You must swipe your UConn ID card at each location’s entrance in order to eat.

 

Can I change my meal plan?

Yes. You have the first three weeks from when the dining halls begin service for the semester to change to a meal plan that is better suited to your needs. Meal plans for the Fall 2021 semester can be downgraded through end-of-day Friday, September 17th, 2021.

Please Note: If you want to upgrade your meal plan, you may do so at any time throughout the semester.

You can change your meal plan by filling out our online meal plan change form. For upgrades, payment is required within 10 days to the Bursar’s Office on the first floor of Wilbur Cross.

Meal plan changes will be updated on your ID card within 24 hours, or on the next business day if submitted during the weekend. Your updated meal plan charge will be reflected within 5-7 business days on your semester fee bill.

The meal plan I chose didn’t come with points. What can I do?

If you choose a plan that does not include points, you may purchase a separate cash points account. Like points that come with a meal plan, these points can be used at all dining facilities and at retail operations. Unlike the Ultimate or Value Plan’s points, however, these points do roll-over from semester to semester and can be refunded should you leave the University. There is no minimum required purchase for cash points at the Storrs campus. You may also elect to open a Husky Bucks Account by visiting the One Card Office.

How do points differ from Husky Bucks?

Points can only be used for food purchases at UConn Dining Services locations. Husky Bucks, on the other hand, may be used to purchase food and other items at locations on and off-campus. Husky Bucks can be used at all UConn Dining Services locations including the dining halls. If you purchase our Community Meal Plan with Husky Bucks, you get a 5% discount at the UC Cafes and at Union Street Market at the point of purchase.

Below are the rates for meals in the dining halls. Please let the Dining staff member at swipe-in know that you are using Husky Bucks.

Prices in the dining units through 7/31/2022:

Breakfast $8.55 ($6.00 children under 12)

Lunch $13.50 ($9.70 children under 12)

Brunch $16.15 ($11.65 children under 12)

Dinner $16.90 ($11.90 children under 12)

For more information on Husky Bucks please go to: https://onecard.uconn.edu/husky-bucks/

What if I run out of points or flex passes and there is still time left in the semester?

You can add points to your residential meal plan account. There is no minimum purchase for additional points. (1 point = 1 dollar). You can convert residential meal plan points to flex passes (one flex pass = 7 points). Points may be added to your account at any time by calling the Dining Services office. Points purchased separately roll over from semester to semester. You may put these charges on your student fee bill and pay the Bursar in 10 days.

What happens if I have leftover points or flex passes on my resident meal plan at the end of the semester?

If you don’t use them, unfortunately, you lose them. This is true unless you make additions to your meal plan. If you purchase additional points during the semester and have any leftover, they WILL automatically roll-over into the next semester. Purchases with meal plan points are limited at the end of each semester to ensure that there is a sufficient supply of retail items. Flex passes do NOT rollover.

How can I check my points or flex pass balance?

POINTS:  check your balance, by logging into your OneCard account.

FLEX PASSES: Next time you swipe a Flex Pass, ask the Dining staff member at check out for your balance.

What is a value meal?

With your meal plan Flex Passes you are able to admit guests* to the dining hall and purchase a value meal in the cafes on campus. In our retail cafes one Flex Pass = one value meal. Value meals include any salad or sandwich plus any bottled drink plus any bag of chips. No substitutions are allowed. Only one Flex Pass is allowed per transaction at the register however there is no limit on the number of times you can use a Flex Pass during the day. Flex Passes are only valid at Bookworms, Beanery, Market Cafe, Up & Atom, and CrossRoads.

How can I find out what is on the menu?

There are two ways to see what is on the menu. Our website is a good place to visit to check out the menu and nutritional info. You can also access the menus in the Dining section of the myUConn mobile app.

How do I find out the nutritional information for my meal items?

The Department of Dining Services analyzes and provides students and other customers with nutritional information about meals served in the dining units on a daily basis. This information can be found at: http://dining.uconn.edu/nutrition/. We also provide recipes upon request.

What if I have dietary restrictions?

The Department of Dining Services will work with students who have dietary restrictions to help meet their needs with the food products available to them. Please let the manager of your particular dining unit know of your restrictions. However, students who have long term dietary restrictions, or who feel they require meal plan exemptions, should first contact the UConn Center for Students with Disabilities (CSD) to apply for accommodation.

Once your accommodation is approved, please then request an appointment with Dining Services and include in your allergy description and the name of your CSD appointed contact. A Dining Services staff member will then reach out to you to schedule an appointment. At your appointment, our Assistant Directors will speak with you to further discuss your allergy or dietary restriction, as well as any additional questions or concerns you may have relating to your needs.

More information can be found on our Dietary Restrictions & Preferences page.

What do I do if I lose my ID card?

You must have an ID card to gain entrance to a dining unit. If you have lost your ID card and would like to utilize your meal plan, contact the One Card office at 486-3129 to have it deactivated. You will need a replacement card before eating your next meal. Replacement IDs cost $30.

Am I allowed to bring a reusable water bottle into the dining hall or my own to-go container?

During COVID-19 bringing your own food or drink containers is not allowed.

Do I need my ID card to get into a dining unit?

Yes. All students are issued a University ID card at the One Card Office. This card is an identification card as well as a meal card, a debit card (Husky Bucks), a library card, a residence hall access card, and an access card to events and facilities on campus. It is very important to keep with you at all times. Please note that your ID belongs to you. If someone else uses your ID, it will be confiscated.

How do I find out which meal plan I have?

Check your fee bill to see what plan you have. You can then check our meal plans page to see how many points and/or flex passes you have with that plan. During the semester you can check your OneCard for your points balance. For the flex pass balance, next time you swipe a flex pass you can ask the Dining staff member at check out what your balance is.

What if I can’t get to a dining facility for a certain meal?

If you are unable to get to the dining units due to a class, lab, internship, job or other commitment, you may get a bag meal to take with you. You must contact the Dining Services office (860-486-3128) to have a "Bag Meal Request Form" emailed to you. Upon completion of the form, return the Request Form to the manager of the dining facility where you plan to eat. Bag lunches may be picked up during the breakfast meal period and bag dinners may be picked up during the breakfast or lunch meal periods. If students need special meal services due to scheduled field trips or off-campus internships, they should see the Dining Unit Manager during the first week of classes.

What do I do if I can’t get to a dining facility because of an illness not related to COVID-19?

If you become ill and cannot make it to a dining unit for a meal, you may call the dining facility you normally eat in, ask for the manager on duty, and request a meal “to go.” Please provide the manager with your PeopleSoft number as well as the name of the individual who will be picking up your meal. When the designated person picks up the meal for you, they must swipe in their own card, swipe in the requesting student’s card, and ask for the unit manager to assist with the take-out.

Can I bring my backpack into the dining unit?

Yes, you may bring your backpacks into the dining area if you so choose.

Can I allow my roommate or friend to use my ID to get a meal or purchase items in a cafe or the food court?

No. Meal plans are not transferable.

Can I convert my flex passes or points?

Flex Passes cannot be converted to more points but points can be converted into more Flex Passes. Please call our office at 860-486-3128 if you are interested in converting points into Flex Passes.