Spring 2022 Semester/COVID Updates & FAQ

Updates & Common Dining Questions

We thank you for your patience as we continue to evolve and make changes with updates from the University and the State of Connecticut regarding guidelines and safety protocols. Updates will be continually posted to this webpage. Based on the health of the campus these guidelines and answers may change for Spring 2022

For additional questions please check our regular FAQ page, call 860-486-3128  or use our contact form. If you reach our voicemail, please leave a message and someone will get in touch with you.

Spring 2022 Opening - KEY INFO - more info will be provided as it becomes available.

  • South Dining Hall will remain open until the start of in-person classes.
  • Northwest and Whitney Dining Hall will begin service on January 16th, starting with brunch, through the start of in-person classes.
  • All dining halls are expected to begin normal hours of operation on Saturday, January 29th.
  • Students that live off-campus and have meal plans can access the dining halls during the remote/online period.
  • DINING HALL RESET PERIOD: New for Spring 2022 Each dining hall will now have a closure period each day between lunch and dinner to clean and reset. If indoor dining is allowed, students can remain in the dining hall if they are studying or hanging out, however, food will not be available during the closure period. Please be aware that you may be asked to move so that a staff member can clean your table. View dining hall hours here.
  • TO-GO CONTAINERS: Dining Halls will only be providing to-go containers for students with specific needs (this includes during the remote/online period). Read more here.
  • LATE NIGHT DINING: begins on Tuesday, February, 1st at Northwest and McMahon (Sunday through Thursday, open til 10pm).
  • MASKS: Students are expected to wear masks to enter and move about the dining hall. Once seated, masks can be removed.
  • KOSHER MEALS: During the remote/online period, Nosh Kosher Kitchen will prepare meals and distribute to the open dining halls. Halal will be available at South.
  • GRAB & GO'S will not be open for the spring semester.
  • DAIRY BAR will be reopening on Jan. 28th. Hours will be Wed-Sun from 11am-6pm.
  • RETAIL DINING: Some retail locations will be open during the remote/online period. Click here for Retail Hours.
  • FLEX PASSES & POINTS: New info for Spring 2022 Click here for details on how and where to use your Flex Passes and points. For Spring 2022 you can use your Flex Passes at more locations for value meals.
  • CHANGE MEAL PLAN: You have until Friday, February 18th to downgrade your spring semester meal plan; upgrade at any time
  • GUESTS - At this time, guests are limited to other UConn students. If this changes at any point during the semester, information will be provided here and on the Dining social accounts.
  • MENU ACCURACY:  We strive to make sure that our menus being served match the daily online menus but in some circumstances we are faced with occasional procurement issues that result in last minute substitutions. We will always do our best to find an adequate substitution that meets your dietary needs. Thank you for being so understanding during these challenging times and we appreciate your business.

Just Ask

Just Ask

If you have a dietary request –“Just Ask”

If you are looking for a particular item, and don’t see it-“Just Ask”

If you are vegan or vegetarian and are looking for a different menu option –“Just Ask”

If you are looking for a slight modification to a menu item, “Just Ask:  if it is possible, we will do our best to accommodate your request.

If there is anything else, "Just Ask" for a manager while you are in the dining hall and we will be happy to assist.

Q: How can I use my flex passes during the semester?

A: Find details on how and where you can use your Flex Passes here.

Q: How can I use my points during the semester?

A: Find details on how and where you can use your points here.

Q: Can I bring my parents or a friend that isn’t from UConn to the dining hall?

A: The only guest you will be allowed to bring into the dining hall is another UConn student. No other outside guests are allowed. You are not able to swipe in another UConn student that is in isolation or quarantine, during campus-wide quarantine periods, or into a quarantine-only dining unit.

If these guest guidelines change at any point during the semester, we will inform the campus community. Please make sure to follow UConn Dining on social media and through our opt-in channel on the myUConn app for updates.

Q: Can I use my points and Husky Bucks while in quarantine?

A: Your points and Husky Bucks are still active if you have been placed in quarantine. Students in medical or modified quarantine will have to get their food to go from any of the dining halls. Students in isolation will receive their food delivered to them from Catering.

Q: What do I do if I can’t get to a dining facility because of an illness not related to COVID-19?

If you become ill and cannot make it to a dining unit for a meal, you may call the dining facility you normally eat in, ask for the unit manager on duty, and request a meal “to go.” Please provide the manager with your PeopleSoft number as well as the name of the individual who will be picking up your meal. When the designated person picks up the meal for you, they must swipe in their own card, swipe in the requesting student’s card, and ask for the unit manager on duty to assist with the take-out.

Q: I have canceled my housing application – what happens with my meal plan? When will this be reflected on my fee bill?

A: If you have canceled your on-campus housing with Residence Life, Residence Life will then notify Dining Services, and your meal plan will automatically be canceled for you. No additional action will be required. Meal plan changes will be updated on your ID card within 24 hours, or on the next business day if submitted during the weekend. Your updated meal plan charge will be reflected within 5-7 business days on your Fee Bill.

Q: If I live on campus, can I cancel my meal plan?

A: If you are living on-campus in a dorm or suite, a meal plan is required per the University’s Housing Contract and cannot be canceled.

If you would like to downgrade your meal plan, you have until Friday, February 18th, 2022, to make this change. Please fill out our change your plan online form. Meal plan changes will be updated on your ID card within 24 hours, or on the next business day if submitted during the weekend. Your updated meal plan charge will be reflected within 5-7 business days on your Fee Bill.

Q: What dining halls will be open for Spring 2022?

A: At this time, all dining halls are projected to open with normal hours starting with brunch on January 29th, 2022. Please see the top of this page for further updates.

 

Q: I am a vegetarian, will my dietary needs be met and will there be enough variety? How will I know which meals are vegetarian?

A: Yes. As always vegetarian options will be available. Our menu and variety of options have not changed. The only thing that has changed is the take-out service model.

Our foods are labeled in the dining hall and you can also view the menus in advance. You can see our daily menus on the myUConn app (download from App store or Google Play) or on our website.

On August 30th Dining Services opened CrossRoads, a plant-based cafe in the Wilbur Cross building (across from the information center). Points, credit/debit, Husky Bucks, and Flex Passes are accepted. Stop by and check out the remodeled space and try out the menu.

Q: What are your safety protocols in the dining halls?

A: For Spring 2022, to-go containers are available for students with an allergen/dietary need. Please first contact UConn Center for Students with Disabilities to apply for accommodation. Some items that were formerly self serve will continue to be served by our staff. Students must wear masks while walking around the dining hall and all dining hall staff will be wearing PPE. Tables will have sanitized/non-sanitized cards. Please flip over the card when you sit at a sanitized table. Staff will be assigned to touchpoints, tables, and chairs. Staff will be at the check-in to each dining hall but students will self swipe in.

Q: What are your meal plan options?

A: All of our meal plan options are listed in detail on our website at: dining.uconn.edu/meal-plans/

The price of the meal plan has not been increased from last year.

Q: How do I change my meal plan, and when will this be changed on my fee bill?

A: You have until Friday, February 18th, 2022 to change your spring semester meal plan. Please fill out our change your plan online form.

Meal plan changes will be updated on your ID card within 24 hours, or on the next business day if submitted during the weekend. Your updated meal plan charge will be reflected within 5-7 business days on your Fee Bill.

Q: I will be living off-campus/in an apartment. How can I sign up for a Community Plan or Voluntary Residential meal plan?

A: Please fill out our online form. Once the form is submitted, students will receive an email confirmation Monday – Friday (excluding holidays) within 24 hours of when a meal plan is added. Your charge will be applied to your fee bill. Find details about these plans at dining.uconn.edu/meal-plans/.

Q: I have food allergies/dietary needs. Who can I talk to about this?

A: Please first contact the UConn Center for Students with Disabilities to apply for accommodation.

Once your accommodation is approved, please then request an appointment with Dining Services at dining.uconn.edu/dietary-restrictions-preferences/; and include in your allergy description and the name of your CSD appointed contact. A Dining Services staff member will then reach out to you to schedule an appointment. At your appointment, our Assistant Directors will speak with you to further discuss your allergy or dietary restriction, as well as any additional questions or concerns you may have relating to your needs.